1. Who We Are

Sizzl is a Wyoming limited liability company located at 1621 Central Avenue, Cheyenne, WY, United States. We operate digital asset infrastructure and introducing services. We are not a custodian, broker-dealer, exchange, or money transmitter.

2. Information We Collect

We collect information you provide directly to us, including:

• Account information such as email address and password
• Public wallet addresses you choose to connect to our platform
• Communications you send to our support team
• Usage data including pages visited, features used, and time spent on the platform

We do not collect private keys, seed phrases, or any information that would give us control over your digital assets.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and route orders to your chosen exchange or wallet provider
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze usage patterns to improve user experience
• Comply with legal obligations

4. Information Shared with Third Parties

We work with licensed third-party infrastructure partners to provide our services. When you connect an exchange account or initiate a transaction, relevant information including your public wallet address may be shared with:

• Licensed exchanges and custodians you choose to connect
• Payment processors that handle fiat-to-crypto onramp transactions
• Blockchain data providers that read on-chain balances

These partners operate under their own privacy policies and are responsible for their own KYC, AML, and compliance obligations. We do not sell your personal information to third parties for marketing purposes.

5. Wallet Addresses and Blockchain Data

Public wallet addresses are publicly visible on the blockchain by their nature. When you provide a wallet address to Sizzl, we use it solely to read your on-chain balance and display portfolio information. We store only your public address — never your private key or seed phrase.

6. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest. However, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and protect your exchange credentials and wallet recovery phrases.

7. Data Retention

We retain your account information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us at support [at] sizzldigital [dot] com.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict our processing of your information
• Data portability

To exercise these rights, contact us at support [at] sizzldigital [dot] com.

9. Cookies

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze platform usage. You can control cookie settings through your browser. Disabling cookies may affect platform functionality.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated effective date. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: support [at] sizzldigital [dot] com